Is it possible to share tacit knowledge using information and communication technology tools?

Purpose This study aims to determine whether it is possible use information and communication technology (ICT) tools share tacit knowledge. Few studies have considered this subject, they reported both the ineffectiveness effectiveness of ICT for sharing Design/methodology/approach In study, participants comprised 217 knowledge workers from New Zealand researchers who attended a management conference in UK. all, 59% sample was men 41% women. The research model compared scores two categories ICT, those that allow dialogue do not, relation organizations. instrument used Likert scale with five levels response. Findings It found not all technologies let be shared, but facilitate dialogue, example, text messaging video conferences. Emails did exchange Research limitations/implications suggested replicate different countries evaluate role culture Practical implications An implication practitioners based on email should preferred mode transferring between an organization their workers. adequate explicit knowledge, has limited capacity Thus, organizations may increase audio transfer electronically Interaction or socialization understanding internalization by Originality/value contributed understand reason contradictory results previous research. are effective when dialogue. Results also support about how obtain more